Please choose your products carefully as we will not refund or exchange products simply due to change of mind.
Members can return *New items to us for a refund up to 7 days after purchase, provided it is in its original, unused condition and you the consumer have taken reasonable care of the goods whilst in your possession. A full refund will be issued (minus the delivery charge). Please click HERE to fill out the ‘returns form’ . Please include ‘returns form’ in your return package. Return postage is the responsibility of the buyer.
Remember to obtain and keep a certificate of postage from the post office since this will act as your proof of delivery.
Wear and tear over time is normal & is not considered a fault. The jewelry and crystals are delicate and should be handled, stored & cleaned carefully.
In the interest of hygiene, we cannot offer refunds on any pierced jewelry. Personalized and Sale items are non returnable.
Please note: All crystals are individually hand picked, each with their very own characteristics. Each piece may vary slightly from the image on the website. Unfortunately, we are unable to exchange for a different piece.*All vintage apparels and accessories are final sale. Not refundable.
For further information please contact us - firstname.lastname@example.org